M-SOAR
Automating detection, triage, investigation, and remediation of email-based threats to shorten response times and reduce analyst fatigue.
The challenge
Email-based incident response often involves repetitive, time-consuming steps: correlating a reported or detected message with related activity, investigating sender and infrastructure context, and then manually removing every copy of a malicious message across the organisation's mailboxes. Done manually, this process is slow enough that a fast-moving campaign can spread well beyond the first flagged message before analysts finish investigating it.
Security teams need email-specific orchestration that can act at the speed of the threat, rather than relying solely on a general-purpose SOAR platform bolted onto an email system it wasn't purpose-built to understand.
Key solutions
Autonomous investigation
An AI agent acts as a first-line analyst, automatically investigating flagged or reported messages and producing an initial verdict and supporting evidence.
Automated containment
Confirmed malicious messages can be automatically removed from every affected mailbox, rather than requiring an analyst to search and delete manually.
Playbook-driven response
Configurable response playbooks define what action is taken automatically for different threat types and confidence levels, keeping humans in the loop where needed.
Cross-tool orchestration
Email-specific response actions integrate with the broader security stack, feeding context to and from existing SOC and case management tools.
Core capabilities
Autonomous Security Analyst (ASA)
AI agent performing first-line triage and investigation.
Automated remediation actions
Message removal and containment across mailboxes.
Configurable playbooks
Rules governing when automation acts versus escalates to a human.
SOC tool integration
Connects email response actions with wider security operations tooling.
Containing a fast-spreading phishing campaign
A phishing campaign begins landing across multiple departments within minutes, each message slightly varied to evade simple pattern matching. A user reports the first instance, and the Autonomous Security Analyst immediately investigates, correlating it with other similar messages already delivered elsewhere in the organisation. Based on the configured playbook, the agent automatically removes all matching messages from affected mailboxes and escalates a summary to the on-duty analyst for confirmation, rather than waiting for a human to manually search every mailbox. What would have taken an analyst an hour to contain manually is handled in minutes, well before most recipients would have opened the message.
- 1A fast-spreading phishing campaign begins landing across the organisation.
- 2An AI agent investigates and correlates related messages automatically.
- 3Automated remediation removes matching messages before most are opened.
Expected outcomes
- Substantially faster containment of email-based campaigns
- Reduced manual analyst workload for repetitive investigation and cleanup
- Lower dwell time for malicious messages already delivered
- Consistent, playbook-driven response across the organisation
How CyberLane helps
CyberLane reviews existing email incident response workflows and SOC tooling, independently advising on where email-specific automation such as Sublime's M-SOAR capability would meaningfully reduce response times before recommending adoption.
- Email incident response workflow review
- Automation and playbook design recommendations
- Independent evaluation of M-SOAR against existing SOAR investment
- Integration plan with current SOC and case management tools
CyberLane is independent and works on the decision rather than the deployment. Product-specific delivery is coordinated with the vendor or a qualified implementation partner.
Official vendor sources
Capability descriptions are based on the vendor's published materials; CyberLane's wording is independently written.
Evaluating Sublime Security for M-SOAR?
We start with an independent conversation about where your exposure actually sits, before any technology decision is made.