Incident Response
Torq automates the triage, containment, remediation and evidence-handling steps that make up a modern incident response process.
The challenge
Responding to an incident well requires speed across several distinct steps: working out what matters most, containing the immediate threat, fixing the underlying issue, telling the right people, and preserving evidence for later review. Doing each step manually, in sequence, slows the whole process down and increases the chance something is missed.
Torq's incident response use cases automate these steps individually and let them run together as a coordinated workflow, so response actions happen as soon as they are warranted rather than waiting for an analyst to work through a checklist.
Published sub-use cases
Intelligent Alert Triage and Prioritization
Uses generative AI to categorise and prioritise incoming alerts by severity, threat type and likely impact, helping ensure that the most serious issues reach an analyst first rather than being buried in alert volume.
Containment Procedures
Automatically executes containment steps such as isolating an affected system, blocking a malicious IP address or adjusting network access controls as soon as a threat is confirmed, limiting how far it can spread.
Threat Remediation
Carries out remediation actions like applying a patch, updating firewall rules, reconfiguring a cloud application or removing malware, closing out the technical root cause once containment has taken effect.
Incident Notification Procedures
Automatically informs the relevant stakeholders, including SOC analysts, IT staff, management and potentially affected users, keeping communication consistent and timely during an active incident.
Threat Intelligence Updates
Feeds new indicators of compromise discovered during an incident back into threat intelligence sources and security tools, so lessons from one incident help detect similar activity elsewhere sooner.
Evidence Preservation
Collects and preserves digital evidence automatically for further investigation or potential legal proceedings, maintaining a full audit log of every automated action taken within the case management solution.
Core capabilities
AI-assisted triage
Prioritises alerts by severity and likely impact using generative AI.
Automated containment actions
Isolates systems and blocks malicious infrastructure without waiting on manual steps.
Coordinated remediation
Applies fixes across firewalls, cloud configurations and endpoints from a single workflow.
Stakeholder notification
Keeps relevant teams and affected users informed automatically during an incident.
Auditable evidence handling
Preserves evidence and logs every automated action for later review.
Running a coordinated response to a confirmed compromise
An EDR alert is triaged automatically and flagged as high severity based on the behaviour observed. A Torq workflow isolates the affected endpoint, blocks the associated command-and-control IP address at the firewall, and notifies the SOC lead and affected business unit simultaneously. While containment is underway, the workflow pulls related indicators into the threat intelligence feed and begins preserving relevant logs and artefacts in the case management system, so the full incident timeline is captured without an analyst having to assemble it manually afterwards.
- 1Alert is triaged and confirmed as high severity automatically
- 2Containment and stakeholder notification run in parallel
- 3Evidence is preserved and logged throughout the response
Expected outcomes
- Faster time from detection to containment
- More consistent notification of stakeholders during incidents
- Reduced manual effort collecting and preserving evidence
- Better-quality threat intelligence carried forward from each incident
How CyberLane helps
CyberLane helps incident response teams decide which containment and remediation actions are appropriate to automate fully, which should require analyst sign-off, and how Torq's incident workflows should integrate with existing case management and legal evidence-handling requirements.
- Incident response automation readiness review
- Containment and remediation action risk classification
- Notification and escalation workflow design
- Evidence handling and audit trail alignment
CyberLane is independent and works on the decision rather than the deployment. Product-specific delivery is coordinated with the vendor or a qualified implementation partner.
Official vendor sources
Capability descriptions are based on the vendor's published materials; CyberLane's wording is independently written.
Evaluating Torq for Incident Response?
We start with an independent conversation about where your exposure actually sits, before any technology decision is made.