Compliance
Support regulatory expectations for strong customer authentication with auditable, risk-based verification.
The challenge
Regulated sectors face requirements for strong customer authentication and demonstrable controls around identity and access, but static compliance checklists can conflict with delivering a smooth customer experience. Organisations need authentication controls that satisfy auditors and regulators while remaining adaptable as requirements and threats evolve.
Key capabilities in this use case
Strong customer authentication support
Apply passkeys and adaptive MFA in a way that aligns with strong authentication expectations for regulated transactions.
Auditable decision logging
Record every authentication and step-up decision with the reasoning behind it, for audit and reporting purposes.
Configurable policy controls
Adjust authentication rules as regulatory guidance or internal policy changes, without a development cycle.
Consistent cross-channel enforcement
Apply the same verification standards across web, mobile and call-centre channels for consistent compliance posture.
Core capabilities
Decision audit logging
Detailed records of authentication events and rule outcomes.
Policy configuration
No-code updates to authentication rules as requirements change.
Cross-channel consistency
Uniform standards across digital and call-centre channels.
Reporting support
Data available to support audit and regulatory reporting needs.
Demonstrating authentication controls to an auditor
A payments provider undergoing a regulatory audit needs to demonstrate that strong authentication is consistently applied to high-value transactions across its web, mobile and call-centre channels. Using Authsignal's logging, the compliance team pulls a record of every step-up challenge triggered over the audit period, including the risk signals that caused each challenge and its outcome. The consistent application of passkey and MFA rules across channels, backed by this audit trail, allows the team to evidence its controls without manually reconstructing records from separate systems for each channel.
- 1Authentication and step-up events logged automatically
- 2Records compiled to evidence consistent policy application
- 3Audit trail presented across all relevant channels
Expected outcomes
- Clearer evidence of authentication controls for audits
- Consistent policy enforcement across channels
- Faster response to evolving regulatory guidance
- Reduced manual effort compiling compliance records
How CyberLane helps
CyberLane helps compliance and risk teams map regulatory expectations to Authsignal's policy and logging capabilities, advising on configuration that produces the audit evidence auditors expect.
- Regulatory requirement mapping
- Policy and logging configuration review
- Audit evidence preparation guidance
- Cross-channel consistency assessment
CyberLane is independent and works on the decision rather than the deployment. Product-specific delivery is coordinated with the vendor or a qualified implementation partner.
Official vendor sources
Content is paraphrased independently by CyberLane from Authsignal's public use-case pages for evaluation purposes; it is not an Authsignal publication.
Evaluating Authsignal for Compliance?
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