Mobility & Automotive
Verify that an authorised driver is physically present before vehicle or connected-service access.
The challenge
Car sharing, ride hailing and connected-vehicle services hand over a high-value physical asset on the strength of a digital account. A shared password, a borrowed licence photo or a compromised login is often enough to defeat a purely credential- or document-based check, and the consequences — an unauthorised person driving off in a shared vehicle — are discovered only after the fact.
Operators such as Turbi needed an access method that worked reliably across a large, non-technical customer base and a wide range of everyday conditions: varying light, ordinary consumer phones, and drivers who expect the process to take seconds rather than minutes. The method also had to be simple for IT teams to integrate and manage across a fast-growing fleet.
Key use cases
Driver presence check at vehicle access
Before a booked vehicle unlocks, the driver completes a short face scan. The system confirms a live person is present at that moment, closing the gap left by password- or PIN-only access that cannot distinguish the account holder from anyone who knows the credentials.
Face match against enrolled driver identity
The live capture is matched against the biometric recorded when the driver was originally enrolled, so a shared account or a picked-up device cannot be used to authenticate as someone else.
Document-to-face binding at driver enrolment
During sign-up, a driving licence is captured and validated, and the portrait is bound to the live enrolment scan, establishing a verified link between the licensed driver and the account from the outset.
Standard mobile device support
Enrolment and authentication run on ordinary Android and iOS devices without proprietary hardware, allowing rollout across an existing customer base without a device upgrade requirement.
Core capabilities
3D liveness detection
Distinguishes a live, present driver from a photo, video or replay presented to the camera.
3D face matching
Confirms the person requesting access matches the enrolled, licence-verified driver.
Document scan with face binding
Validates a driving licence and links its portrait to the driver's biometric enrolment.
Cross-platform capture
Works consistently across web, iOS and Android using the device's standard camera.
Unlocking a shared vehicle
A customer books a shared car through the operator's app and walks to the vehicle. To unlock it, they open the app and complete a short face scan rather than entering a PIN or presenting a physical key. The system checks liveness to confirm a real person is present, then matches the scan against the biometric and licence details recorded at enrolment. A confident match unlocks the vehicle within a couple of seconds; account sharing, a borrowed device or a stolen login fails the match at the kerbside, before the vehicle is ever accessed, rather than being discovered later through damage, mileage or billing disputes.
Expected outcomes
- Vehicle access tied to a verified, present driver rather than a shared credential
- Fewer unauthorised-use and account-sharing incidents discovered after the fact
- An enrolment and access flow that runs on drivers' existing phones
- A licence-verified identity carried through to every subsequent vehicle access
How CyberLane helps
CyberLane advises mobility and automotive operators on integrating biometric driver checks into existing booking and telematics platforms without disrupting the pickup experience customers expect. We work through enrolment design, licence-verification requirements and fallback handling for failed scans, define the business case against fraud and misuse costs, and plan a proof of concept on a limited fleet before wider rollout, with FaceTec or a qualified partner handling the technical implementation.
- Driver enrolment and access-flow design integrated with existing booking systems
- Business case comparing biometric access against current fraud and unauthorised-use costs
- Proof-of-concept plan on a limited fleet with defined success criteria
- Independent review of the implementation partner's rollout across the fleet
CyberLane is independent and works on the decision rather than the deployment. Product-specific delivery is coordinated with the vendor or a qualified implementation partner.
Official vendor sources
Capability descriptions are based on the vendor's published materials; CyberLane's wording is independently written.
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